SSL Encryption
All your information is protected with banking-grade 256-bit SSL encryption.
No Sale of Information
Your personal information is never sold to advertisers or third parties.
Your control
You can view, edit, or delete your information at any time.
Secure Servers
All information is stored in secure data centers according to international standards.
Real-Time Monitoring
24/7 surveillance to detect suspicious access and security threats.
KYC Verification
Information collected during identity verification is used solely for legal obligations.
1Introduction and Purpose of This Policy
Dhaka333 takes your privacy very seriously. This privacy policy has been created so you know exactly what information is collected, where it is stored, how it is used, and how it is protected.
Using any online service requires providing some personal information. On dhaka333, some information must be provided during registration, login, payment, or support. Full details of how this information is handled are provided below.
This privacy policy applies only to the dhaka333.net website. Any third-party websites or services have their own privacy policies for which dhaka333 is not responsible.
2What information do we collect?
Different types of information are collected on dhaka333 depending on the type of service used. Information is always collected for a specific purpose, and no information beyond what is necessary is retained.
| Type of Information | When collected | Mandatory |
|---|---|---|
| Name, date of birth, address | At the time of registration | Yes |
| Email, mobile number | At the time of registration | Yes |
| Copy of identity document | During KYC verification | Where applicable |
| Payment information (mobile banking numbers, etc.) | During deposits/withdrawals | Yes |
| Browsing data, IP address | Automatically during website visits | Automatic |
| Gaming history, betting records | While using the platform | Automatic |
3Purpose of Information Use
Your information is used only for specific and transparent purposes. Each use of personal information is listed below:
- ›Account management: For registration, login verification, and membership management.
- ›Payment processing: To complete deposits and withdrawals securely.
- ›Customer service: To help the support team identify you and resolve issues.
- ›Ensuring security: To prevent fraud, money laundering, and account hacking.
- ›Legal obligations: In compliance with government or regulatory authority directives.
- ›Service Quality Improvement: Analysis to improve platform experience.
- ›Promotional communications: To inform you about offers and bonuses (you can opt out at any time).
4Sharing Information with Third Parties
Dhaka333 never sells your information. However, in certain circumstances, limited information may be shared with trusted partners:
- ›Payment providers: Mobile banking or other payment gateway operators only receive information necessary to complete transactions.
- ›Identity verification services: With trusted verification partners for the KYC process.
- ›Technology service providers: With server and cloud service providers for platform operation.
- ›Legal obligations: In response to court orders or lawful requests from government agencies.
All third parties are contractually bound to dhaka333 and obligated to protect your information. They cannot use your information beyond the stated purposes.
5Information Storage and Security Measures
Dhaka333 uses industry-standard security technology to protect your information. Each layer of security is detailed below:
- ›SSL 256-bit encryption: All data transmission between your browser and our servers is encrypted.
- ›Secure Server: Stored in international-standard data centers with both physical security and digital protection ensured.
- ›Access control: Only authorized staff can access necessary information internally.
- ›24/7 Monitoring: Real-time system monitoring to detect suspicious activity.
- ›Regular audits: Regular review and update of security procedures.
The retention period depends on the type of information and legal requirements. Generally, information may be kept for up to 5 years after account closure. Some regulatory information may need to be retained for longer periods.
6Cookies and tracking technology
The dhaka333.net website uses cookies to provide a better experience. Cookies are small text files stored in your browser.
You can control cookies from your browser settings. However, if you disable some essential cookies, certain website features may not work.
7Your rights
As a member of dhaka333, you have several important rights regarding your own information. Contact the support team to exercise these rights.
Right to Access Information
You can request a copy of the information we hold about you.
Right to Rectification
You may request correction of incorrect or outdated information.
Right to Erasure
You may request deletion of your information under certain circumstances.
Right to Restrict Processing
In some cases, you can request to limit the use of your information.
Right to Data Portability
You can request a copy of your information.
Right to object
You may object to the use of information for marketing or profiling.
8Protection of minors
Dhaka333 strictly does not grant membership to anyone under 18 years of age. Date of birth is verified during registration, and identity documents are requested when necessary.
If we learn that a minor has created an account using false information, that account will be immediately closed and the collected information will be deleted. Information from minors is not used for marketing or any other purpose.
If parents believe their child has created an account on dhaka333, please notify the support team immediately.
9Changes to privacy policy
Dhaka333 may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will change.
In case of significant changes, you will be notified via email or platform notification. Continuing to use dhaka333 after changes means you agree to the new policy.
10Contact and Complaints
Contact us for any questions, complaints, or to exercise your rights regarding the privacy policy. dhaka333 has a dedicated data protection team that handles these matters.
- ›Email: [email protected] (write "Privacy Request" in the subject line)
- ›Live Chat: 24/7 support is available via live chat on the website.
- ›Response time: Responses are typically provided within 7 working days.
We take every complaint seriously. If your complaint is not resolved by us, you have the right to complain to the relevant regulatory authority.